As a financial institution, Shares have to comply with rules and regulations. We also have financial regulators to which we are responsible for our actions.
In order to fulfill our legal obligations under the Anti-Money Laundering Regulations and in line with our Terms and Conditions, Shares are required to gain an understanding of clients activity.
This means we review accounts and may request further information to ensure that we meet our legal requirements.
With this in mind, we may sometimes need further information from you as to how you have been funding your account at Shares and where that money comes from.
During onboarding, you have to provide us with information about your source of funds. It may be employment, savings, family, welfare or something else. However, we may also need documentary evidence to support what you have told us at onboarding. For example, documents like payslips, account statements, contract of sales or others.
We ask these questions and seek documents only to fulfill our requirements and also fully support you as our customer. Should you have any questions please reach out to our support team who will be happy to help 🚀
In the table below you will find acceptable documents to evidence the source of your funds. Before providing documents, please make sure that:
pages are visible in full, with all four corners captured,
your name, date of statement and/or transactions are visible,
the quality of the photo taken/scan is good enough to read the document.
Source of funds/wealth
Sales of interest in a company
Sale of shares of investments
Sale of property