*Crypto trading, countries: Belgium, France, Hungary, Lithuania, Ireland, Poland, Denmark, Latvia, Sweden, Slovenia, and Portugal only.
At Shares, your security is our top priority, which is why we do everything we can to protect your funds, transactions and data. For example, we use biometric identification, personal pin codes and passwords to keep your account secure.
If we become aware or suspect that you’ve been affected by a fraud or security incident, we may limit some of the functionality on your account until the incident is resolved.
If you think that your account has been compromised, please contact us immediately using the in-app chat function.
The best thing you can do to protect your crypto is to educate yourself on cybersecurity best practices and stay up to date with the latest news on the topic. To help get you started, we’ve put together a few tips on how to keep your digital wallet secure:
Be cautious when reading and opening messages you get to protect yourself from phishing
Try to avoid connecting to public Wi-Fi networks
Keep your antivirus software up to date. If you can afford to pay for it, we recommend doing so, as it‘s likely to offer you better protection than free packages
Don’t brag about your crypto wallet, your portfolio performance, and never reveal any information about your private keys to anyone
Educate yourself on cybersecurity. There are lots of courses online to help you learn more. You can find out how attacks usually happen, and what you can do to avoid them
Use very strong passwords composed of random letters, numbers and symbols, and update your password regularly