*Available in France only.
If the Client has available cash in their CTO account, you may initiate a withdrawal request on their behalf. Please note that the Client’s email confirmation is required to finalise the process. Withdrawn funds are usually credited within a few business days.
Steps to initiate a withdrawal request:
Select Client: Log in to Shares Pro platform and select the Client from the left menu.
Access available cash: Click the “€ available” button in the Client’s CTO account.
Initiate withdrawal: Click the “Withdraw” button.
Enter amount: Enter the withdrawal amount and click “Send request.”
Confirm request: A confirmation message appears, and the withdrawal amount shows as pending.
Client approval: The Client receives an email to review and approve the withdrawal request.
Final confirmation: Once your Client approves the withdrawal, both you and the Client will receive confirmation emails.