The processing time varies from the first top-up and subsequent top-ups. The app will show you the estimated time of top-up arrival. We will also notify you via push notification when the top-up has arrived in Shares.

Don't panic if you encounter any problems during this process; instead, get in touch with our Support team for assistance. The quickest way to contact us is through the in-app chat; detailed instructions can be found here. They will be able to help you further in this situation.

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