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I was invited, I signed up but I didn’t receive the bonus. Why?
I was invited, I signed up but I didn’t receive the bonus. Why?

Are you missing a bonus after being referred to Shares? Check out what may have gone wrong.

Updated over 8 months ago

*Available in France only.

In rare cases, the bonus might not be added, to make sure you qualified for it, check the following:

  • Make sure that you installed the app using the referral link from your friend who invited you. If you installed the app without using the referral link but have not yet started the onboarding process, simply uninstall the app and reinstall using your friend's link.

  • After the app is installed, go through the full sign-up flow and have a verified account with us. Please note that our referral program is only available to our French users at this time. When getting your account verified, you will be asked to verify your identity so make sure to get your ID ready.

  • After being verified, deposit at least €1 into your Shares account within 7 days and you should receive your bonus within 24 hours.

If you still have problems receiving your bonus, please contact our support team by selecting Support from the Profile menu of the Shares app and we will be more than happy to help.

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