What documents are accepted as client’s Proof of Identity and Proof of address?

*Available in France only.

To verify your Client account, we will need you to provide us with the Client's Proof of identity and Proof of address, as required by regulation. Please check the below acceptance criteria.

Protection of the personal data

Any document you provide will be treated in the strictest confidence and for the sole purpose mentioned above, in accordance with our Privacy Policy and the General Data Protection Regulation (GDPR).

Conditions of acceptability

Before sending us your Client’s documents, here are some instructions:

The documents must be in the Client's name;

All documents must be provided in full (all four corners visible);
Documents can be PDFs, photos or screenshots. Please note that these must be of good quality so that we can decipher the document;
Please note that the Proof of identity of the Client will have to be presented to you physically. We do not enable remote onboarding between the Wealth Managers and his Clients.

What Proof of Identity documents do we accept?

Document Type	Details
Valid Passport	Issued by any country
Valid French Driving Licence	Both the modern card and older DLs (pink paper book)
Valid ID Card	Issued by an EEA Country (27 countries of the EU and Iceland, Liechtenstein and Norway) Issued by Switzerland Please note that the acceptance of National Identity cards issued by countries outside EEA will be left to Shares’s discretion
Residence Permit	Residence permit (“Titre de séjour” or “Carte de résident”) issued in France

What Proof of Address documents are accepted?

Document Type	Details
Utility Bill or Contract	Gas, electricity, water, satellite television, landline/mobile phone,internet, etc. Must be issued within the last 3 months.
Mobile phone bill	A mobile phone bill from Orange, SFR, Bouygues Telecom, Free or other provider Must be no older than 3 months Must contains the Client's full name and address
Rent Receipt or Residential Lease Agreement	The quittance will have to be issued within the last 3 months.
House insurance	Insurance certification for residents.
Property Tax	Annual residency tax for homeowners.
Tax Return / Tax Assessment	To approve, we need the latest document

In certain scenarios, we are required by regulation to ask for some additional documents. Please check more details under this article: Why do I need to provide the Client’s source of funds?

In case of any issues, our Support Team is here to help. Please contact us at support-team-pro@shares.io.